Privacy Policy

At Dundee Double Glazing, accessible from www.doubleglazingdundee.com, the privacy and security of our customers and website visitors are paramount. This Privacy Policy document contains types of information that is collected and recorded by Dundee Double Glazing and how we use it.

By accessing our website and using our services, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal data. We may collect the following information:

  • Personal Identification Information: Including but not limited to your name, email address, telephone number, home address, and other contact details you choose to provide.
  • Transactional Information: Details of the products you purchase and your payment information.
  • Technical Information: Such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access www.doubleglazingdundee.com.
  • Usage Data: Information about how you use our website, products, and services.

How We Use Your Information

Our Company uses the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.
  • Improve, personalise, and expand our website.
  • Understand and analyse how you use our website.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Send you emails.
  • Find and prevent fraud.

Sharing Your Information

Your information may be shared with third parties under the following circumstances:

  • Service Providers: We may share your information with service providers who perform services for us or on our behalf and require access to such information to do that work.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Security of Your Information

We are committed to ensuring the security of your information. We have implemented appropriate technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration, and disclosure.

Your Data Protection Rights

Under the Data Protection Act 2018, you have various rights, including:

  • The right to access – You have the right to request copies of your personal data from us.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
  • The right to erasure – You can request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Should you wish to exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please do not hesitate to contact us at hello@dundeedoubleglazing.com.